HyipScript Refund Policy

This Refund Policy explains how HyipScript handles refunds, exchanges and credits for purchases of digital products, scripts, source code and related services. By purchasing from HyipScript, you acknowledge and agree to this Refund Policy, in addition to our Terms and Conditions.

1. General Principles

HyipScript primarily sells digital products (such as PHP scripts, templates and downloadable source code). Once these items are delivered, they cannot be physically returned. For this reason, refunds are generally limited and are only considered in specific situations described below.

We aim to be fair and transparent. Whenever possible, we will first try to identify and resolve any technical issues, configuration problems or misunderstandings before considering a refund.

2. Digital Products and Downloads

When you complete an order on HyipScript, you typically receive immediate access to the product files, license and documentation. Because access is granted instantly and the product can be downloaded and copied, you understand and agree that:

2.1 Situations Where Refunds Are Usually Not Provided

• Change of mind: You no longer want the product or purchased it by mistake, but the files have already been delivered.
• Wrong product choice: The product does not include a specific feature or function you expected, but that feature was not advertised on the product page.
• Incompatibility with your environment: The product does not work because your hosting, server configuration, PHP version or third-party services do not meet the requirements described in the documentation.
• Limited technical knowledge: You are not familiar with installing, configuring or customizing PHP scripts or web applications, and no actual defect exists in the product itself.
• Unauthorized use or license misuse: Refunds are not provided if you have breached the license terms, shared the product, or used it in violation of our Terms and Conditions.

2.2 Situations Where a Refund or Credit May Be Considered

In some limited cases, HyipScript may, at its sole discretion, offer a refund, replacement or store credit. Examples include:

• Critical technical defect: The product has a serious defect that prevents basic functionality as described on the product page, and our support team is unable to provide a fix or workaround within a reasonable time.
• Duplicate payment: You accidentally made multiple payments for the same order or product, and the duplicate license has not been used.
• Fraudulent or unauthorized payment: If your payment provider confirms that a transaction was unauthorized, and the product has not been significantly used, a refund may be considered in coordination with your bank or payment provider.

In all cases, HyipScript reserves the right to decide whether a refund, product replacement, or store credit is the most appropriate solution.

3. Technical Support Before Refund

Before requesting a refund, you agree to:

• Review the product documentation and installation instructions carefully;
• Check your hosting environment, PHP version and required extensions;
• Contact the HyipScript support team with detailed information about the issue.

Our support team may request temporary access to your environment (for example, test server, logs or configuration details) in order to investigate and resolve the problem. If you refuse to provide any information needed to diagnose the issue, we may not be able to process a refund request.

4. Eligibility Requirements and Timeframes

4.1 Time Limit for Refund Requests

Unless otherwise stated on the specific product page, requests for a refund must be submitted within 14 calendar days from the date of purchase. Requests made after this period will generally not be accepted.

4.2 Information Required for a Refund Request

To review your request, we may ask you to provide:

• Your full name and email address used for the purchase;
• Your order number and purchase date;
• The product name and version;
• A clear description of the issue, including error messages, screenshots, or logs if available;
• A summary of steps already taken with our support team to resolve the issue.

Incomplete information may delay or prevent the assessment of your request.

4.3 Effect of a Refund

If a refund is approved and processed:

• Your license to use the product will be immediately terminated;
• You must delete all copies of the product files and any derivative works from your systems;
• You will lose access to future updates and support for that product.

5. Chargebacks and Payment Disputes

If you have any issues with your order, we strongly encourage you to contact HyipScript support first. Most technical or billing problems can be resolved quickly and fairly.

Initiating a chargeback or payment dispute with your bank or payment provider without first contacting us may delay resolution. We reserve the right to suspend or terminate accounts associated with fraudulent or abusive chargebacks.

6. Services, Custom Work and Installation

From time to time, HyipScript may provide additional services such as installation, configuration, customization, or consulting. Unless explicitly stated otherwise:

• Fees for completed services are generally non-refundable;
• If a service cannot be delivered because of missing access, wrong information or limitations on your server, we may offer to reschedule or provide a partial solution instead of a refund;
• Any service-specific refund rules described in a separate agreement or on the order page will take precedence.

7. Store Credits and Product Exchanges

In some situations, instead of a monetary refund, HyipScript may choose to offer:

• Store credit for future purchases; or
• Access to a different product of equal or lower price, if suitable.

The availability of store credits or exchanges is entirely at the discretion of HyipScript and will be evaluated on a case-by-case basis.

8. Non-Excludable Rights

In some jurisdictions, consumer protection or other laws may provide you with rights that cannot be excluded or limited. Nothing in this Refund Policy is intended to exclude or limit such rights where they cannot be excluded or limited by law.

To the extent permitted by applicable law, HyipScript's maximum aggregate liability related to any purchase will be limited to the amount you actually paid for the relevant product or service.

9. Changes to This Refund Policy

HyipScript may update or modify this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the website and Services after changes have been posted constitutes your acceptance of the revised policy.

10. Contact Information

If you have questions about this Refund Policy, or if you would like to submit a refund request, you can reach us through the details provided on the Contact page. Please include your order number and a clear description of the issue so we can assist you as efficiently as possible.

Last updated

This Refund Policy was last updated on the date shown at the top of this page. We recommend reviewing it periodically to stay informed about our current practices.

This Refund Policy is provided for general informational purposes only and does not constitute legal advice. You should consult a qualified legal professional to ensure that this policy is appropriate for your specific business and jurisdiction.